Most business leaders understand the importance of using data to drive decision-making. Companies crunch the numbers to make major strategic decisions all the time. They look at forecasted demand, sales revenue, supply costs, customer retention rates and other key metrics to analyze the business’ performance and make relevant decisions.
This same concept can apply to HR decisions too. Businesses have access to a large amount of meaningful employee data that they can use to analyze performance, make better decisions, and identify gaps or weaknesses. However, most organizations don’t track or analyze this data enough to extract actionable insights. That’s where HR analytics software can help.
This article will take you through the top HR people analytics software options that can help you better utilize your employee data.
Best HR analytics software
Here are the top HR analytics software vendors of 2022, curated based on popularity, customer reviews and features.
Crunchr People Analytics
HR data is often scattered across different software platforms, making it hard for businesses to get the full picture. Crunchr People Analytics condenses HR data from all of the company’s different HR systems such as applicant tracking systems, HRIS systems, payroll softwares and more into one convenient analytics platform. This makes it easier to analyze the data and extract meaningful insights from it.
Crunchr provides a large number of pre-built dashboards which makes the software easy for new users to get comfortable with. However, the HR analytics dashboards are completely customizable, so users can build their own dashboards to showcase the information that is most relevant to their needs. Users can also easily download and share reports.
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Crunchr also offers a workforce planning tool to help businesses create and track HR strategies. HR Managers or business leaders can enter strategic goals, and the platform tracks those goals on the HR analytics dashboard. The tool has an intuitive goal-setting wizard to help guide users through the process of workforce planning by helping them forecast workforce needs based on the strategy goals.
Pricing: Based on price per employee per year and favors economies of scale.
Qualtrics People Analytics
Qualtrics People Analytics software allows businesses to better utilize their HR data to get a clearer view of their workforce and understand what’s driving performance. Qualtrics is best known for its survey software, but its People Analytics software is also well-rated. It also leverages the vendor’s surveying abilities to offer employee survey tools that go beyond the basic employee engagement survey templates (Figure A).
One unique survey option is to survey employees on their benefits to find out what they like and where they want the benefits offerings expanded. This is a great way to improve your open enrollment process through analytics.
One other major benefit of Qualtrics’ HR analytics solution is that it provides highly actionable information. For example, Qualtrics can provide analysis to show how employee engagement fluctuates throughout the employee lifecycle at your company. The platform can also help identify factors that may be impacting engagement at different points in the employee lifecycle. This can help HR Managers customize their engagement strategy to address the specific points where engagement is dropping and causes of disengagement. Qualtrics also uses predictive analytics to show employee turnover risk and the drivers behind this potential turnover.
Pricing is per contract, but users suggest $1,500 per year is an approximate estimate for the Core 1 package.
DreamTeam is a recruiting-focused HR analytics software. It creates customizable HR analytics dashboards with information populated from your applicant tracking system. Users can choose between dashboard templates or create their own.
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Recruiters and HR departments can use DreamTeam to clearly showcase the impact of their work to company leadership. KPIs such as time to fill, time to hire, hires made, and offer acceptance rates can showcase the efficiency and performance of the recruiting team.
Users can also view the applicant withdrawal rate and reason for withdrawals so that the company can understand where it is losing candidates. This data is useful and actionable. Applicants tend to lose interest if too much time has passed, so tracking time to hire rates and applicant withdrawals can help businesses make sure that they are not taking too long and losing top candidates.
Another key feature of DreamTeam is candidate surveys. Employers can have surveys sent out to all candidates after recruitment ends to collect feedback on the candidate experience. These surveys can be customized based on work location, department, job type or other factors, and they can be automatically sent out after the recruitment has closed. Many HR analytics software vendors offer employee surveys, but candidate surveys can also provide valuable data that employers can use to improve their recruiting process.
Pricing is per contract.
Tableau is one of the most popular business intelligence software tools with solutions that address a wide range of business uses. Tableau’s human resources analytics solution leverages powerful, intuitive analytics to provide business leaders with valuable insights on compensation, diversity and inclusion, employee retention, recruiting and more (Figure B).
Many large companies and universities use Tableau to track and publish diversity data with the DE&I HR dashboard. Keeping a close eye on this data can help organizations identify gaps in their candidate pools and workforce. If businesses find that they are lacking diversity in a certain area, it may be that they are not reaching candidates in certain demographics or that implicit bias from the hiring manager is impacting new hire diversity. The job application process funnel dashboard can also be used to identify gaps or ways to improve the recruiting process.
There are multiple dashboards available that employers can use to boost employee retention through the use of analytics. The employee turnover dashboard, employee attrition analysis dashboard and employee feedback survey analysis tools can all help businesses identify factors that may be hurting engagement and contributing to turnover.
Pricing: Tableau Creator is $70/month per user.
Visier offers robust people analytics tools. Visier uses AI to analyze the organization’s HR data and extract actionable insights and recommendations. The platform also helps businesses take action based on these insights by creating action plans.
Visier can provide analytics that address a wide range of HR concerns. One of the most relevant analytics tools in today’s labor market is the predictive analytics that analyze an employee’s risk of exit. Visier can analyze HR and payroll data along with the last two years of the employees’ history to predict when an employee is most likely to resign. This allows managers to get ahead of the issue and work harder to retain the at-risk employees.
Visier can also create career roadmaps to showcase how employees can advance within the organization. This feature maps out the employee’s internal job history and uses it to suggest potential future paths that can help facilitate workforce planning as well as conversations about advancement.
Predictive analytics can also be used to identify which employees are best-suited for a promotion based on their employee history. This is a great tool for ensuring that no employees are being overlooked.
Pricing: Per contract.
ChartHop is an HR analytics platform that is relatively new but has emerged as one of the more popular platforms for people analytics, ChartHop offers user-friendly dashboards and reporting tools that showcase HR analytics in a visual format. It is great for racking metrics over time on easy-to-understand charts and graphs.
ChartHop isn’t just for the HR department. All people managers within the organization can benefit from the real-time reporting features and performance management functions offered by ChartHop. Managers can complete 1:1 feedback forms to send feedback directly to team members to facilitate clearer and more frequent communication around performance.
In addition to analyzing the organization’s existing data, ChartHop can also be used to collect new data from employees through customizable surveys. Employers can send out employee engagement surveys through the platform. ChartHop can then be used to measure the employee engagement data collected against other metrics such as performance, turnover or compensation.
ChartHop is also great for organizations that want to improve diversity, equity and inclusion within their workforce. The platform offers DEI dashboards and reporting tools to help companies identify gaps in diversity, evaluate the success of current DEI initiatives and monitor compensation trends from a DEI perspective.
Pricing: $8/month per user.
IntelliHR is a highly-rated people management and analytics software that emphasizes performance management and employee engagement. The platform centralizes the company’s HR data and provides valuable analytics and reporting functions to help businesses leverage the data better (Figure C).
With IntelliHR’s software, data is displayed in a visual and interactive manner. This allows even non-technical staff to easily absorb the information with a quick glance. The software includes detailed reporting on employee engagement metrics and employers can collect additional data by sending out employee pulse surveys.
There are a wide range of analytics available, including workforce planning and financial analytics. Employers can view their current headcount, recruitment statistics, turnover data and more.
IntelliHR also provides analytics and reporting on compliance issues. Employers can generate reports to track training, qualifications and various legal compliance issues. This is helpful for businesses in more heavily regulated fields where continuing education, safety training or occupational licensing is required.
Pricing: $8/month per user; custom pricing for Enterprise tier.
Sisense is a leading business intelligence tool that offers solutions for a wide range of business activities. Sisense HR provides in-depth reporting and analytics based on a company’s workforce data. This data can be used to better understand trends within your workforce related to employee turnover, engagement and more.
The software offers a number of dashboards designed to address specific HR concerns. The employee performance dashboard compiles data on employees’ quarterly performance scores, overtime worked, levels of absenteeism, and other relevant metrics to provide in-depth analysis and comparisons. The Employee Turnover dashboard can be used to analyze how different factors may influence employee turnover. Users can also customize these dashboards or build their own to identify different data trends and correlations.
Pricing: $83/month per user.
What is the need for HR analytics software?
HR analytics software allows businesses to utilize their workforce data to improve decision-making. Most HR analytics software includes specialized tools and reporting features that businesses can use to address specific HR concerns such as employee engagement, turnover and performance.
Improving employee retention
Businesses have a strong need for HR analytics software now because the business landscape has changed greatly over the past two years, especially when it comes to human resources management.
Most businesses have been experiencing increased turnover which can be costly and hurt productivity. HR analytics software is a useful tool for tracking this turnover and identifying contributing factors.
Some HR software can even use predictive analytics to forecast future turnover and identify at-risk employees. This data allows businesses and HR departments to create a clear plan to reduce this employee turnover.
Evaluating diversity and inclusion
Similarly, a lot of businesses and HR departments have started to place a stronger emphasis on diversity, equity and inclusion in recent years. In order to understand your starting point and measure the success of any ongoing DEI initiatives, you need access to real-time analytics. HR analytics software meet this need by offering specialized dashboards that can provide data on candidate and employee diversity and provide compensation analysis to identify any wage discrepancies across demographics.
Identify workforce trends and needs
HR analytics software also addresses a number of business strategy needs. It can assist with headcount management, recruiting and workforce planning to help businesses understand their future staffing needs and ensure they have enough employees to meet those needs.
Important features of HR analytics software
Centralizing HR data
Using an HR people analytics software can help businesses centralize all of their HR data into one platform for more comprehensive data analysis. Many HR analytics software tools integrate with CMS, ATS, HCM, payroll and other software to centralize relevant data.
Reporting and analytics dashboards
Users can view key HR metrics in an easy-to-digest format. Many of these dashboards include data visualization tools to map out the data on a chart or graph to make it easier for less number-savvy staff to understand.
These dashboards can showcase a variety of data types and are generally customizable. Most vendors offer templates or pre-built dashboards around the most common HR analytics concerns such as employee turnover, performance metrics, DEI and recruiting. These dashboards are a great way to quickly access HR data and share important metrics with other internal stakeholders in a clear visual format.
HR analytics tools often facilitate data collection through employee surveys. Many offer templates for common survey types such as employee engagement surveys. These surveys can easily be sent out digitally and are designed to be quick and user-friendly for the employee. These surveys can also be used to collect feedback on employee benefits before open enrollment, survey candidates or request anonymous feedback on workplace issues.
These analytics software solutions can help employers identify and unpack trends within their data. This can include dips in engagement at different points in the employee lifecycle, reasons that candidates lose interest, compensation trends and more.
Many HR analytics software programs use AI to analyze these trends and offer recommendations. This lets employees take action on the analytics data without spending hours sifting through numbers to find the relevant data trends.
Performance management revolves heavily around data. Attendance data, productivity or sales scores, performance review ratings and other performance metrics can be great sources of data to analyze. HR Analytics software can identify performance trends, knowledge gaps and facilitate manager feedback.
Predictive analytics uses historical data to make predictions about future workforce trends or needs. One popular use of predictive analytics is turnover prediction. This has become increasingly important throughout the Great Resignation.
The specific predictions available vary by vendor. Some can forecast overall turnover over the course of the next six months or year, while other vendors provide more detailed predictions such as suggesting which employees or employee groups are most at risk.
Many HR analytics software vendors offer compensation analysis and benchmarking features. These can be used to analyze employee compensation across departments, demographics and job roles. Many also include external competitors or market analyses.
Using data such as performance data, competitor analysis and company wide salary benchmarking can allow businesses to make fair and effective decisions around compensation. It is usually more economical to give well-performing current employees regular raises than it is to hire, onboard and train a replacement for them. In the current job market, underpaid workers are very likely to jump ship to competitors that will offer them more competitive wages.
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